Security

How we protect your data and our platform

Our Commitment to Security

At Signals, security is foundational to everything we build. We understand that our customers trust us with sensitive business data and operational workflows. This document outlines the security measures we implement to protect your data and maintain the integrity of our platform.

Infrastructure Security

Cloud Infrastructure

  • Hosted on industry-leading cloud providers (AWS/Google Cloud) with SOC 2 Type II certification
  • Geographically distributed data centers for redundancy and disaster recovery
  • Automated failover and high availability architecture
  • Regular security patches and updates applied promptly

Network Security

  • Web Application Firewall (WAF) to protect against common attacks
  • DDoS protection and mitigation systems
  • Network segmentation and strict firewall rules
  • Intrusion detection and prevention systems (IDS/IPS)

Data Security

Encryption

  • In Transit: All data transmitted using TLS 1.2+ encryption (HTTPS)
  • At Rest: AES-256 encryption for all stored data
  • Database: Encrypted database connections and storage
  • Backups: Encrypted backups stored in separate locations

Data Handling

  • Secure data retention and deletion policies
  • Data classification and handling procedures
  • Regular database backups with point-in-time recovery
  • Secure data disposal procedures

Authentication & Access Control

User Authentication

  • Secure password hashing using bcrypt
  • Optional two-factor authentication (2FA)
  • Secure session management with automatic timeouts
  • Account lockout after failed login attempts
  • Secure password reset flows

API Security

  • API key authentication with secure key generation
  • Rate limiting to prevent abuse
  • API key rotation capabilities
  • Granular API permissions

Internal Access Controls

  • Principle of least privilege for all access
  • Role-based access control (RBAC)
  • Regular access reviews and audits
  • Logging of all administrative actions

Monitoring & Incident Response

Continuous Monitoring

  • 24/7 system monitoring and alerting
  • Security event logging and analysis
  • Anomaly detection for unusual activity
  • Uptime monitoring with status page

Incident Response

  • Documented incident response procedures
  • Rapid response team for security events
  • User notification for security incidents affecting their data
  • Post-incident analysis and remediation

Application Security

Secure Development

  • Secure coding practices and code reviews
  • Automated security scanning in CI/CD pipeline
  • Dependency vulnerability scanning
  • Regular penetration testing

OWASP Top 10 Protection

We implement protections against common vulnerabilities:

  • SQL Injection prevention through parameterized queries
  • Cross-Site Scripting (XSS) protection
  • Cross-Site Request Forgery (CSRF) tokens
  • Secure authentication and session management
  • Input validation and output encoding

Responsible Disclosure

We take security vulnerabilities seriously. If you discover a security issue, we encourage you to report it responsibly.

How to Report

  • Email: support@gotsignals.com
  • Include detailed information about the vulnerability
  • Provide steps to reproduce the issue
  • Allow reasonable time for us to address the issue before disclosure

Our Commitment

  • Acknowledge receipt within 24 hours
  • Provide regular updates on our progress
  • Credit researchers who report valid vulnerabilities (if desired)
  • Not pursue legal action against good-faith security research

Note: Please do not test vulnerabilities on production systems without authorization. We can provide a staging environment for security testing upon request.

Compliance & Certifications

We maintain compliance with industry standards and best practices:

  • GDPR compliant data handling
  • CCPA compliant privacy practices
  • Cloud provider SOC 2 Type II certification
  • Regular third-party security assessments

Security Questions?

For security-related inquiries or to report a vulnerability:

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